Warranty information

We know that our customers would like to have peace of mind with their new installed worktops. Because all our partners are industry leading brands, you will always have that extra security when it comes to warranty. As each brand has different procedures to registering warranty or making a claim, please see the sections below and visit the brands website for more details. If you are unsure please feel free to contact us.

Corian

The 10-year Limited Installed Warranty applies to the owner of a permanent installation of Corian® (showroom models are excluded) when installed by a DuPont™ Certified Industrial Partner. Due to the unique properties of Corian®, the Certified Industrial Partner or Service Centre will repair rather than replace, without charge, the Corian® product if it fails due to any manufacturing defect during the first 10 years after initial installations, except for damage caused by physical, chemical or other abuse, damage from excessive heat, use in certain applications or acts of nature. For all the terms and conditions and to register your warranty please Click Here to visit the Corian website. To read the Corian care guide please visit Corian Care Page.

Staron

Staron provide a 10 year warranty on their products that have been installed. To activate this limited warranty, please have your Staron CFI (Certified Fabricator Installer) complete an online warranty registration and provide you with the registration number. Also, you must present the original sales receipt or produce proof of purchase and installation of Staron Solid Surfaces, which clearly proves the Product purchase and date of installation, in order to obtain service under this limited warranty. For all the terms and conditions and to register your warranty please Click Here to visit Staron Warranty website.

Hi-Macs

This limited warranty covers all HI-MACS® products manufactured and or marketed by LG Hausys Europe. The warranty covers also finished products when fabricated and installed by a member of the HI-MACS® Quality Club. LG Hausys Europe expressly warrants to the owner of a HI-MACS® installation made following the application, fabrication and installation guidelines published by LG Hausys Europe for HI-MACS®, that it will, repair or replace HI-MACS®, if the product fails due to any product manufacturing defect during the first 15 years after installation. LG Hausys Europe will cover in that case the costs related to installation, transportation and fabrication on top of the material. For all the terms and conditions and to register your warranty please Click Here to visit LG HI-MACS website.

Hanex

Hanwha L&C Corporation warrants to the original purchaser that its product Hanex Solid Surface, when fabricated and installed by Certified Hanex Solid Surface Fabricator/Installer for residential use, shall be free from defect in material, for ten (10) years from date of installation to the original purchaser. This warranty only applies to Hanex Solid Surface, which is stored, handled, fabricated, and installed in the manner recommended by the Hanex Solid Surface Fabrication Guide. Hanwha, at its discretion, will repair or replace, free of charge, product failures due to manufacture defect during the 10 years following initial installation. The residential warranty is transferable within the 10 year period following initial installation, provided the new owner registers with Hanwha in writing. Hanwha’s obligation is limited solely to the repair or replacement, including necessary reasonable labour charges, of the Hanex Solid Surface purchased. For all the terms and conditions and to register your warranty please Click Here to visit the Hanex website.